The hotel's front desk staff are available to assist you with any additional requirements you may have. Hotel facilities include a sauna, a business centre and a concierge. Business amenities include a secretarial service. Guests can order room service any time of the day. Facilities offered include a currency exchange, a safe-deposit box and a dry cleaning service.

South China University of Technology and Tianhe Stadium are within driving distance of the Xianghe Hotel. The centre of Guangzhou is 20 minutes away by car. Guangzhou Baiyun International Airport (CAN) is a 70 minute drive from the hotel. Grand View Plaza, Jinan University and Pazhou Complex are a 10 minute drive from the hotel.